When will I get my image?
Most images are delivered within 1 hour, often less. During high-demand periods, it may take a bit more time...
Download formats & size
PNG (transparent background)
2,160px on the longest side
72dpi
Re-downloading past orders
You can easily re-download your images anytime using the link in the confirmation email — and good news, the link never expires.
Requesting a revision or update
Unless the original render isn't matching your expectations (aka. the error is on Outshinery's side), every new image is considered a new order with the regular associated cost. This is why we encourage checking everything before submitting.
Commerce7 integration
Outshinery Lite integrates with Commerce7, so you can manage consistent product imagery directly within your existing wine DTC workflow. Learn more at https://www.commerce7.com/partners/app?id=outshinery-lite
Bulk & high-volume needs
Need images at scale? Outshinery Lite is built with automation in mind. If you’re managing large SKU catalogs or want to set up a bulk workflow, we’d love to talk.
Email lite@outshinery.com with your needs, and we’ll explore the best solution together.