No password, no account to set up
Outshinery Lite works on a pay-per-order basis, so there is nothing to register in advance.
First order: enter your email at checkout. We send a one-time sign-in code to that address, good for 15 minutes; enter it on the next screen and you're through to payment. That address is your Lite identity.
After that: Lite remembers you in that browser (a saved cookie), so your next order skips straight to the configurator, no email or code needed. If you clear your cookies, switch browsers, or use a new device, enter your email again and we'll send a fresh sign-in code.
No password exists. There is nothing to reset and no "Forgot password" link, because there is no password.
Your email is what carries your history
Everything about your Lite account attaches to the email address you order with:
Your order history and recap emails. Every confirmation email carries the exact settings used for that order (bottle shape, closure, glass color, liquid color, label offsets), so you can match it next time.
The $23 rate after 10 orders. Loyalty pricing counts orders placed under one email address. Order under a different address and the count starts again, so use the same one every time.
Your referral code. Shown on the recap page after each order and in your confirmation email.
Switching devices or people
New computer or phone: enter the same email at checkout and your history follows. Ordering under a different email in the same browser: on the order recap screen, click "Want to use a different email? Do it here." That clears your saved cookie and sends you back to enter a new email, so the order that follows tracks under that address instead.
Someone new is placing the orders (a new marketing hire, an agency): use the same email address the winery has always used, or forward that address's confirmation emails so the settings can be matched. The discounted rate cannot be moved to a different email address, so it is worth keeping one shared address for Lite orders.
Lost the settings from a previous order? Email lite@outshinery.com with the approximate date and we will look them up.
Your data
Personal data and label files are transferred over SSL (the lock symbol in your browser).
Card details are handled by Stripe. Outshinery never stores your card.
Data is hosted on AWS servers in the US and Germany.