Orders & payments

Placing an order

Updated 4 days ago

1. Name your image file clearly

To help you recognize your files easily:

  • Use this naming style: Brand-Varietal-Vintage

  • Avoid special characters

  • You can also add extras like Appellation, Tier, or Vineyard for clarity

01.png


2. Ordering a back-label view?

No problem! Just submit another order using your same bottle configuration, then upload the back label when prompted. You’ll get a neat matching pair.


3. Want to change or cancel?

Once your order starts processing, edits are impossible. So double-check everything—uploads, label placement, settings—before you hit submit.


4. Important ordering tips

  • Preview your label carefully before paying and submitting

  • Ensure your label matches the die-cut shape correctly

  • Double-check any placement offsets you entered


5. Label formats & best practices

  • Use a high-resolution PNG with transparency whenever possible

  • Flattened JPG/PDF is fine for simple rectangular labels

  • Avoid locked or corrupted files, these can prevent rendering

Learn more about ideal label files


6. Live preview & adjustments

The preview tool lets you see how your bottle will look before paying. Take time to perfect your label size and placement on the bottle. Once it’s right, render away!


7. Post-order receipt & re-ordering

  • You’ll receive a confirmation email with details and links right after ordering

  • That email makes it easy to reference your settings or reorder matching views later


FAQ

Can I cancel my order after payment?
Not usually, orders start processing immediately. That’s why it’s important to double-check your file and settings first.
Can I order multiple views (front, back, side)?
Yes! Just place separate orders for each view you need.
Can I reuse my settings for another wine?
Yes: you can apply the same height/offset settings to keep labels aligned across multiple bottles.
Can I upload more than one label in the same order?
No, each order is for one label on one bottle. If you need both front and back, just place two orders.